Why is My Refrigerator Water Dispenser Not Working?


broken refrigerator water dispenser

Is the water dispenser on your refrigerator not dispensing water? If so, you can try to repair the problem on your own or call PTX Appliance Repair for refrigerator repair Pasadena, Texas.

There are several reasons for a water dispenser in a kitchen refrigerator to not work anymore. Again, some reasons could sound a little strange. However, something as obvious as a power switch has been the culprit before. Be sure to inspect the obvious potential problems prior to moving forward with refrigerator repair. Let’s begin to tackle this appliance repair issue and see all of the reasons we can come up with for a broken water dispenser.

The cause of a water dispenser not working is typically either an installation problem, a filter problem or frozen water tubes:

Refrigerator Installation Issues

You just installed a brand new refrigerator with a water dispenser, but it is broken. The water dispenser has to be connected to the water line. That might be the problem.

If your new refrigerator is replacing an old refrigerator that did not include an ice maker or water dispenser, there is a chance that you do not have a water line running to this area. Most of the time a water line is typically run from under the house either in a basement or crawl space. You can buy this type of water line at nearly any home repair store and they are pretty simple for even the typical homeowner to install. Typically they have a a built-in water shut-off valve, which is important so that if you ever need to relocate the refrigerator, you can turn off the water.

If there is a water line, is the valve turned on? The valve handle must be in line with the hose. And, is water going through the pipe you have used to connect the water line? Obvious and basic questions, but items that have to be confirmed.

If you removed the refrigerator doors during installation the water dispenser might not be plugged in. Review the owner’s manual to see the wire harness for the particular model of refrigerator. Be sure that it is plugged into the refrigerator.

When the water line is hooked up, most of the time there’s air in it. So, engaging and disengaging the dispenser lever on the refrigerator to get the air out is necessary.
Filter Issues

On some of the popular models, there are various filters. These filters could “expire”, clog or freeze. All filters are dependent on your style and brand of refrigerator. If your filter is blocked it can cause slow filling or no flowing. It is recommended that your filter is changed every 6 months. Changing filters can be difficult. If you run into problems, go online and find the proper process to change a filter.

One recommendation is to fill up the water filter with water prior to installation. A lot of time the water filters need a long time to fill, which might lead you to assume that the water dispenser on the refrigerator isn’t working. You will want to read the directions if nothing is working. To ensure it is not air trapped in the water lines, depress the dispenser lever for around 5 minutes.

A frozen water tank might be the source of the problem as well in some models. If the water tank is frozen it will leak onto the food bins. Small amounts of food in the fresh food bins might cause freezing to occur.


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